So, you're looking for affordable
marketing strategies. Well, you're in the right place.
Before we begin, I have to ask you a
hard question: define "affordable."
See, for some people, affordable
means less than $50. For others, it's less of
a question of cost and more of a question of return
on investment.
A long time client of mine relayed a
conversation she had with a fellow Chamber of
Commerce member who was bitterly complaining about
the effectiveness of his marketing efforts.
My client asked, "What is your
marketing budget?"
His response, "I just want to spend
as little as possible."
My client's reply was priceless,
"Everything sounds expensive when you
don't have a budget."
So as you begin your search for
"affordable marketing strategies," let's begin by setting some
realistic expectations.
First, define your budget.
What can you AFFORD to spend on
implementing an effective marketing plan.
If you're like most businesses,
you don't want to spend any more than you have to in order to
achieve results. So start with a budget. For most
business owners, setting a budget as a percentage of sales is
the easiest way to budget for marketing and advertising.
As for the figure to use, one
fast food franchising giant required that franchisees spend 7.5%
of gross sales on advertising. If you're in the fast food
biz, then use that as a guideline. Even if you're not in
the fast food biz, 5-10% is a great starting point. You get to
decide if that is a percentage of net or gross.
Once you have a budget defined,
then it's time for the next step which is to:
Define your
expectations.
A reality check is in order here.
It's not realistic to expect a $30
investment to yield a $3,000 return in less than 30
days.
I know you've gotten spam email
messages telling you otherwise, but remember, this
is your reality check. If you were purchasing a $30
stock you wouldn't expect it's value to climb to
even $300 per share over the course of 30 days.
Advertising and marketing are
INVESTMENTS! They are investments you'll make
in your business. As investments, you expect
them to deliver a return. Just make sure your
expectations are realistic about what kind of return
you should expect.
I must admit that marketing professionals
themselves are partially to blame for the
unrealistic expectations of most business owners for
their advertising and marketing. Many
information gurus will
sell their e-books and services by touting their most incredible
returns. I must admit, I've done that myself
as well.
I had a client who saw a 480%
increase in sales in one quarter as a result of a site redesign.
What I don't mention is what a train wreck the site was when we
started or how pathetic sales were before the redesign.
Traffic was high, but response was low, so fixing the web site's many
flaws and putting a professional face on the web site was all that
was needed to break the log jam and allow the sales to begin
flowing through the site. Had the site been "healthy" to begin
with, we never would have been able to achieve such an
incredible increase in sales.
So take a look at where you are now. Where can you
realistically expect to be in 3 months? Six months?
A year?
Which below describes your
situation:
-
Do you have lots of traffic
(either virtual or actual) but aren't able to convert those
visitors into customers?
OR
-
Do you have low foot traffic but
you convert most of those visitors into customers?
OR
-
Are you lacking in both traffic
AND conversion of that traffic into sales?
Each situation
above requires a different strategy and demands a different
expectation. If you have lots of traffic but are failing
to convert those leads into customers, then you may
realistically be able to expect triple digit growth in your
business with the proper marketing strategy. If however your
traffic is low, then you need to diagnose why it's low.
Is there little interest? Not enough demand?
I have a client
whose business offering is light years ahead of the
competition. This cutting edge company came to me
expressing frustration at the lack of response to their
marketing efforts. Turns out there isn't a lot of demand
for their cutting edge product. That's natural,
considering how cutting edge their product is. The
evolution of product offerings tends to follow a bell curve
and my client find themselves speaking only to the "early adopters"
at this point in time.
For a recent
example, take a look at the internet. About 6 years ago,
there was a real "boom" in internet stocks. Dot coms
were taking the airwaves by storm, encouraging customers to
purchase everything from jewelry to dog food via the internet.
During this time frame, a new company called "Google" launched
their service. If you've ever seen the Google homepage,
it's quite simple. Way back in the early days, it was
too simple. Researchers would sit people down in front
of the Google page and ask them to "search." The study
subjects would sit and stare blankly at the screen.
"Search for what?" they would ask.
Today, when
researchers sit random folk down in front of the Google
homepage and command them to "search," users jump right in and
begin typing. While it comes as little comfort to those
who spent, crashed and burned during the initial dot com boom,
their efforts educated a society as to how to use this new toy
we call the internet.
My client's
expectations are in line now. They know the odds.
They know what they're up against. Do you?
What's your
situation? Is your product or service in the "market
maturity" phase or the "early adopter" phase? Do you
need to increase traffic? Increase customer conversion?
Both?
Now that you
know where you need to go, you need to draft a plan to get
there. You can read more articles on the web site about
creating strategy
here.
Or, if you're
ready to hit the ground running, a great shortcut is to pick
up a copy of
Beyond the Niche: Essential Tools You Need to Create Marketing Messages that Deliver Results
Beyond
the Niche takes you
step by step through the sometimes confusing process of
choosing a target audience or "niche" market and then
developing and delivering your tightly targeted marketing
message. Beyond the Niche will also show you how
to create marketing messages that will break through the
clutter and CONNECT with your customers.
Pick up your
copy of the book
here.